FAQ

Got questions? We are here to help

Have some curiosities and questions about Heartwood? Please check the list below of commonly sought after information pertaining to your stay with us.  If you cannot find what you need below, please check our contact page and get ahold of us, we are here to help!!

What dining options are available?

From April through November, the Heartwood Kitchen serves a farm fresh, vegetarian menu to community and guests. Sunday Brunch is served every week from 11am-1pm and our monthly wood-fired Pizza Nights are a neighborhood favorite. Check our calendar for current offerings, and then call the Welcome Center Monday through Saturday 12-5pm to make your reservation.

Guests who would prefer to cook for themselves are welcome to use the Community Kitchen near the Main Lodge. This is a communal kitchen, so we ask that you keep the space clean, put items away after use and store your items in boxes with your name clearly marked on it.

Heartwood Lodge Kitchen →

Is the Pool and Sauna included with room?

Yes, all overnight lodging guests receive a complimentary pass to the Pool and Spa area during their stay. You will have full access to our spring fed outdoor swimming pool (seasonal), hot tub jacuzzi and cedar sauna, as well as outdoor shower and ADA-accessible bathrooms. Campers can add on Pool and Spa Day Pass for reduced rate of $10. Bring your own towel or rent one from the Welcome Center for an extra $5.

Learn more about our spa amenities.

Can we book a massage or other therapeutic treatments?

Yes, we keep a list of preferred massage therapists at the front desk. Please call 707-923-5000 to book your appointment.

Can we attend classes and workshops while visiting?

We offer year-round educational programming in the areas of food, arts, culture, ecology and wellness. From weekend classes to multi-day workshops, intensives and residencies, we have something for every student! Classes are taught by Heartwood staff, area experts and visiting guest teachers. We are also happy to work with you to customize educational offerings for your group or special event. View calendar of upcoming events →

What type of weather conditions should we pack for?

Please come prepared for warm days and cool nights. In the winter months, we can experience snow and cold rain, so you will want to pack layers to keep yourself warm and dry (jackets, hats, gloves, waterproof boots, etc). In the summer we experience temperatures ranging from 80-100 degrees during the day and cooler temperatures at night due to the coastal breezes and fog that move in through the valley. Heartwood’s property is steep and requires good hiking shoes. Sandals also work, but if you wish to have sturdier footing and supported ankles, definitely bring your hiking boots for trekking around campus!

Is Heartwood open year round?

Yes, we are open year round, although during the winter months we have shorter hours and scaled back culinary and educational offerings. The pool is open May - October (weather dependent), and the sauna and hot tub are open year round. Driving up our mountain roads can be more difficult in winter and The Heartwood Shuttle is available to pick up guests in town (Garberville, Eureka or Hartsook locations) and transport safely to campus. 

Are you handicapped accessible?

Yes. Although the Heartwood property is steep and mostly unpaved, we do offer handicapped accessibility. There is an ADA room with private bathroom in the Madrone dorm (#32), ADA parking, access and showers near the sauna and hot tub area and an ADA entrance to the Main Lodge. Please call the Welcome Center at 707-923-5000 and let us know how we can assist you during your visit.

What is your pet policy?

Heartwood is a wildlife sanctuary and is unable to accommodate visiting pets. Please honor our No Pets Policy by leaving your furry family members at home.

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